Privacy Statement
January 1, 2024
Your privacy is very important to CustomCode. We comply with privacy laws, which means your data is safe with us and we always use it responsibly. In this privacy statement, we explain what we do with the information we gather about you on our website, customcode.nl.
If you have any questions or want to know exactly what data we keep about you, please contact CustomCode.
Contact form and Newsletter
With the contact form, you can ask us questions or make requests. We use your email address, IP address, phone number, and personal details for this purpose, based on your consent. We keep this information until we are sure you are satisfied with our response and for six months thereafter. This way, we can easily reference the information for follow-up questions. We can also train our customer service to improve.
You can subscribe to our newsletter, where you will receive news, tips, and information about our products and services. You can unsubscribe from this subscription at any time. Each newsletter contains an unsubscribe link. Your email address will only be added to the subscriber list with your consent. This information will be retained until you cancel your subscription.
Advertising
We would like to send you advertising about offers and new products or services. We do this:
- through email
- through social media
- by phone
You can object to this advertising at any time. Each communication will explain how to do this. Every email includes an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this if you receive a call. You can also provide this information through your account on our portal.
Disclosure to other companies or institutions
We will not disclose your personal data to other companies or institutions under any circumstances, except when necessary for our website or if we are legally required to do so (for example, if requested by the police in the case of suspected criminal activity).
Some partners are based outside the European Union. Our website includes social media buttons, which allow the administrators of these services to collect your personal data.
Cookies
Our website uses cookies. Cookies are small files that allow us to store information so that you do not have to fill it in repeatedly. They also help us recognize when you visit us again.
When you first visit our website, we display a notice explaining cookies. By browsing our website, we assume you agree to the use of these cookies. You can disable cookies through your browser, but some features of our website may not work properly as a result.
We have agreements with other companies that place cookies regarding their use. However, we do not have complete control over what they do with the cookies, so please read their privacy statements as well.
Google Analytics
We use Google Analytics to track how visitors use our website. We have a data processing agreement with Google, which includes strict agreements on what they may track. We allow Google to use the Analytics information obtained for other Google services. We have Google anonymize the IP addresses.
Security
The security of personal data is very important to us. We ensure that your data is well protected. We continuously adapt our security measures and closely monitor what could go wrong.
Changes to this privacy statement
When our website changes, we must also update the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
Access, modify, and delete your data
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
to receive an explanation of what personal data we have and what we do with it
to access the specific personal data we have
to have inaccuracies corrected
to have outdated personal data deleted
to withdraw consent
to object to certain uses
Please ensure you clearly identify yourself so that we can be certain we are not modifying or deleting data belonging to the wrong person.
Filing a complaint
If you believe we are not assisting you properly, you have the right to file a complaint with the supervisory authority, known as the Data Protection Authority (Autoriteit Persoonsgegevens).
Contact
Rozenburglaan 11
9727 DL Groningen
The Netherlands
contact@customcode.nl
+31 (0)50 3113072
Chamber of Commerce 89547756
